Question 1

How long does it take to receive my song?

Accepted Answer

Delivery time depends on the chosen package: Herzlied (72 hours), Lieblingslied (48 hours) or Meisterstück (24 hours express). For urgent occasions, we recommend the Meisterstück package.

Question 2

What information do you need for my song?

Accepted Answer

We'll ask you about the occasion, the names of the people involved, your story with special moments and anecdotes, and your preferred music style. The more details you give us, the more personal your song will be.

Question 3

Can I hear the song before paying?

Accepted Answer

Since each song is created individually for you, a preview isn't possible. However, you can listen to our samples to get an impression of the quality. And if something doesn't feel right, we'll work with you on adjustments.

Question 4

What format will I receive the song in?

Accepted Answer

Depending on the package, you'll receive your song as MP3 (Herzlied), MP3 + WAV (Lieblingslied) or MP3 + WAV + Video (Meisterstück). All formats are studio quality and can be played on all common devices.

Question 5

What if I don't like the song?

Accepted Answer

Then the lyrics get revised: the Lieblingslied includes one revision, the Meisterstück three. You always hear the song first, before anyone else does.

Question 6

Can I give the song as a gift?

Accepted Answer

Yes. Most customers order the song as a gift. You receive the download link by email and decide yourself how to present it.

Question 7

What music styles are available?

Accepted Answer

We offer a wide range of music styles: Pop, Ballad, Country, Rock, Jazz, German Schlager, Classical and more. When ordering, you can select your preferred style and even provide reference songs.

Question 8

How does the payment work?

Accepted Answer

Payment is processed securely through Stripe. You can pay by credit card, PayPal, Apple Pay, Google Pay or Klarna. Payment is one-time. No subscriptions or hidden costs.

Question 9

How are the songs created?

Accepted Answer

Every story is read, every lyric written individually by hand. The song is produced with modern production tools, and every production is reviewed before it reaches you. The difference to pure song generators: there, nobody reads your story.

Question 10

May I play the song at a party and share it?

Accepted Answer

Yes. The song is created only for you and is not part of any collecting society repertoire; playing it at your private celebration incurs no licence fees for it. You may use it freely in private and share it via your song page. Commercial usage rights, for monetised videos for example, are included with the Meisterstück.

Question 11

What happens to our story?

Accepted Answer

It stays with us. Your questionnaire answers are used only to create your song and are never published. A song appears as an example on the website only with explicit consent. Details are in the privacy policy.

Question 12

What is the best way to present a digital song?

Accepted Answer

With a moment, not a file: play it at dinner, hand over the lyric card, or wrap the song page link as a QR code. We have collected eight proven ideas on the page about gifting a song.

Questions and answers about your song

Questions about a specific occasion?

Everything answered?