Terms and Conditions

Zuletzt aktualisiert: März 2026

§ 1 Scope

These Terms and Conditions apply to all contracts between Liedify (Sven Pflüger, Schusterstraße 40, 79098 Freiburg im Breisgau, Germany) and the customer for the creation of personalized songs.

§ 2 Subject of Contract and Use of AI

The subject of the contract is the creation of a personalized song based on information provided by the customer. The song is created using artificial intelligence (AI) technologies and subsequently made available to the customer in digital form.

Consent to AI Processing:

By placing an order, the customer expressly agrees that the information provided during the ordering process (in particular names, personal stories, anecdotes, and occasion) will be processed by AI systems to create the personalized song. The song lyrics are written by our team, while the musical composition and vocals are generated with AI assistance. The final result is curated and reviewed by our staff.

The final result may vary depending on the information provided and the creative interpretation of the AI. Liedify does not guarantee that the result will fully meet the customer's subjective expectations. For such cases, the customer has access to the contractually agreed revisions.

§ 3 Conclusion of Contract

The presentation of products on our website does not constitute a legally binding offer. By submitting an order, the customer makes a binding offer. The contract is concluded when we accept the order by sending an order confirmation by email.

§ 4 Prices and Payment

The prices stated on the website are final prices in euros. As Liedify qualifies as a small business under § 19 para. 1 of the German VAT Act (UStG), no VAT is charged or shown. Payment is made by credit card, PayPal, Apple Pay, Google Pay or other offered payment methods via our payment service provider Stripe. Payment is due before the start of service delivery.

§ 5 Delivery

The finished song is delivered by email as a download link to the email address provided during the order. Delivery time depends on the chosen package:

  • Herzlied: 72 hours
  • Lieblingslied: 48 hours
  • Meisterstück: 24 hours (Express)

Delivery time begins after receipt of payment and submission of all required information. Delivery times refer to business days (Mon–Fri). Orders placed on weekends and public holidays will be processed on the next business day.

Download Availability

Download links and the personal song page are available for 12 months from the delivery date. The customer will be notified by email before expiration. After 12 months, the files will be deleted from our servers. We recommend downloading and backing up the files promptly after receipt. Re-provisioning after expiration is possible upon request for a handling fee.

§ 6 Revisions

Depending on the chosen package, free revisions are included:

  • Herzlied: No revisions
  • Lieblingslied: 1 free revision
  • Meisterstück: 3 free revisions

Revision requests must be submitted within 7 days of receiving the song. Additional revisions can be requested for an additional fee.

§ 7 Copyright and Usage Rights

(1) Copyright Ownership

The copyright of the created song (including lyrics, musical composition and vocal recording) remains with Liedify or the artists and staff commissioned by Liedify. The customer does not acquire any copyright in the work.

(2) Customer Usage Rights

Upon full payment, the customer receives a simple (non-exclusive), unlimited right to use the song. The scope of usage rights depends on the chosen package:

Herzlied and Lieblingslied: Private Use

  • Playing on all private devices
  • Sharing in private settings (family, friends)
  • Use at private events (e.g. wedding celebration, birthday)
  • Publication on private social media profiles

Commercial use is not permitted with these packages. Customers who wish to use the song commercially can upgrade to the Meisterstück package.

Meisterstück: Private and Commercial Use

In addition to all private usage rights, the Meisterstück customer receives a simple (non-exclusive) right for commercial use. This includes:

  • Use in YouTube videos, podcasts and other online content
  • Use in social media posts for business profiles and advertising purposes
  • Use at public and commercial events (e.g. corporate events, trade fairs)
  • Use as background music in business premises

Excluded from commercial use is the resale or sublicensing of the song to third parties. The song may not be presented as the customer's own work.

(3) Exploitation Rights of Liedify

As the author and rights holder, Liedify retains the exclusive right to exploit the created song – including lyrics, composition and recording – in the following ways:

  • Publication on music streaming platforms (in particular Spotify, Apple Music, Amazon Music, YouTube Music and comparable services)
  • Publication on the Liedify website as a sample, reference or audio example
  • Use on social media (e.g. Instagram, TikTok, Facebook, YouTube) for advertising and marketing purposes
  • Use in paid online advertising, newsletters and email marketing
  • Use in portfolio, presentation and press materials

Important Notice Regarding Publication:

If the song contains personal data (e.g. real names, personal stories or identifiable information), publication pursuant to paragraph 3 will generally only be made in anonymized form (e.g. by changing names and identifying details). Publication of the non-anonymized original version will only take place with separate, express consent from the customer, obtained during the ordering process or subsequently by email.

(4) Anonymized Versions

Liedify is entitled to create and use an anonymized version of the song (in which all personal data such as names, places and identifying details have been changed or removed) without separate consent from the customer for the purposes mentioned in paragraph 3.

(5) Withdrawal and Removal

The customer may withdraw consent for publication of the non-anonymized version at any time with effect for the future (by email to hallo@liedify.com). Liedify will remove the non-anonymized version from the respective platforms within 30 days, insofar as this is technically possible. Liedify's right to use the anonymized version pursuant to paragraph 4 remains unaffected by the withdrawal.

(6) Third Parties in Gift Orders

If the song contains information about third parties (e.g. gift orders where the song is about someone other than the person ordering), the customer warrants that they have informed the affected person(s) about the possible publication in anonymized form. For publication of the non-anonymized version, the consent of the affected person(s) is required, which the customer is responsible for obtaining.

(7) Compensation

The customer is not entitled to any share of revenue generated by Liedify's exploitation of the song (e.g. streaming revenue). The agreed fee for the creation of the song covers all of the customer's claims.

§ 8 Liability

Liedify is fully liable for damages arising from injury to life, body or health as well as for damages based on intent or gross negligence. Liability for slight negligence is limited to the breach of essential contractual obligations and is limited to the foreseeable damage typical for this type of contract.

§ 9 Data Protection and AI Processing

The processing of personal data is carried out in accordance with our Privacy Policy. By placing an order, the customer agrees that their data will be processed for the purpose of contract performance, including processing by AI systems for the creation of the personalized song.

Further information on data processing, particularly AI processing, can be found in our Privacy Policy.

§ 10 Communication and Contact

(1) Contract-Related Contact

The customer agrees that Liedify may contact them via the contact details provided during the order (in particular email address) for contract-related purposes. This includes in particular order confirmations, inquiries about order details, status updates, delivery of the song, notifications of problems or errors, and communication during the revision process.

If the customer additionally provides a phone number, Liedify may use it for urgent contract-related inquiries. Contact for advertising purposes will not be made without separate consent.

(2) Cart Reminders

If the customer has expressly consented during the order process, Liedify may send a reminder email to the provided email address if the order is abandoned. Consent is voluntary and can be withdrawn at any time (via unsubscribe link or email to hallo@liedify.com). Details on data processing can be found in the Privacy Policy.

§ 11 Warranty

Statutory warranty rights apply for consumers. Since the song is created individually for you using AI, the following special conditions apply:

  • A material defect exists if the delivered song is technically faulty (e.g. unplayable), not delivered in the ordered format, or not based on your provided information.
  • No defect exists if the result deviates from your subjective expectations or taste, as AI systems interpret creatively and individually.
  • In the event of a defect, you are first entitled to supplementary performance (revision). Only if supplementary performance fails twice can you withdraw from the contract or reduce the price.

The deadline for reporting defects is two years from delivery. Obvious defects must be reported immediately, no later than 14 days after receipt of the song.

§ 12 Right of Withdrawal

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply, as personalized songs constitute goods made to the customer's specifications and clearly tailored to the customer's personal needs (§ 312g para. 2 no. 1 BGB).

Furthermore, the right of withdrawal expires for contracts for the delivery of digital content not supplied on a physical medium, if Liedify has begun performance after the customer has expressly consented during the ordering process to Liedify commencing performance before the expiry of the withdrawal period, and the customer has confirmed their knowledge that they thereby lose their right of withdrawal (§ 356 para. 5 BGB).

By completing the order, the customer confirms that they waive their right of withdrawal once Liedify begins creating the personalized song, and that they have been informed of this waiver.

§ 13 Dispute Resolution

We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 14 Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Should individual provisions of these Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.